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Supported employment of a disabled person

The main objective of supported work is to find part-time or full-time paid work for the customer.

The condition for receiving the services of supported employment is that the customer is over 18 years old and benefits of supported employment services. The customer may have an intellectual disability, a disorder of the autism spectrum, ADHD/DD, dysphasia, a pervasive or multiform developmental disorder or another developmental disorder or disability.

The service is applied for from the social service for disabled.

Supported work means gaining paid employment on the open job market, with the support of a work coach.

The purpose of supported employment is to increase the vocational and social quality of life of the person receiving support, by providing the customer with equal rights to work in the open job market, for normal wages, continuous support for keeping up with the work life, thereby helping the customer to become an active member of the society.

The worker, employer and the work coach will agree upon the subjects and need for work orientation. The support visits are implemented, in accordance with an agreement between the employer, employee and the work coach. The work coach supports and offers advice in various matters related to the work contract and other matters concerning employment and the end of work contract.

The work coach will continue to offer support, if the work assignments change or the employer changes, for example. The work coach also offers support when the customer advances on his or her career.

Customership is not a fixed term. However, after the employment is stable, it can be agreed that the services of the work coach are no longer needed. If there is later further need for the services, the customer can be reintroduced to the supported employment services when there are open positions.

The services are free of charge for the customers and the employers.


When making the decision on granting a customership, the customer's attitude and motivation to work is emphasised. Some of the applicants may be instructed to study or take part in work or day activities, for example.

The service is only for citizens of Helsinki.

Available languages:

Finnish, Swedish

Related service points and contact information:


The Social Services, Health Care and Rescue Services Division

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