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Social work by community care of Child Welfare Services

Child welfare includes child- and family-specific welfare.

The service is intended for children, their parents or other guardians, when the child's right to a safe and inspiring growth environment, balanced and diverse development and special protection is not fulfilled or there is a reason to believe it is not fulfilled.

Together with the customer, a social worker will look for solution options, arrange support and services and monitor and evaluate their implementation and effectiveness. The support measures of community care emphasise a systematic and comprehensive social work and guidance for families on how to seek the necessary services.

If the support measures by community care are not sufficient, possible or appropriate, the child can be placed as an emergency case and taken into custody, whilst foster care can be arranged for him or her.

The service is applied for via the Community care's social welfare work unit. The person responsible for the child welfare process is the social worker from the community care of child welfare services.

The services are free of charge for the customers.


The customership with social work by the community care of Child Welfare Services is attained if the customership continues after the assessment concerning need for child welfare services has been completed.

The service is only for citizens of Helsinki.

Available languages:

Finnish, Swedish

Related service points and contact information:


The Social Services, Health Care and Rescue Services Division

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