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Applying for apartment with an exchange partner

An electronic service through which you can apply for apartment exchange with an exchange partner when you live in an Ara rental apartment owned by the City of Helsinki.

Process:

You can apply for mutual exchange by completing a housing application. After completing the application, you need to authenticate yourself with your online banking credentials or mobile certificate. If you are applying for housing with a co-applicant, the co-applicant must also authenticate themselves and confirm the housing application in order for your entire household to be included in the tenant selection for the exchange apartment. Once you have submitted the application, the co-applicant receives an email with a link for authentication. When both applicants have confirmed the application, it is considered received and is recorded in the tenant selection system.

Authentication means proving your identity. If you do not have online banking credentials or a mobile certificate, you can authenticate yourself after submitting your application by visiting the rental apartment advice service at Työpajankatu 8 and proving your identity with an official identity card (passport or identity card). After authentication, you can create a username and password using your email address. Your housing application will only be included in the tenant selection after the authentication visit. Mutual exchange is only possible after the authentication visit.

The applicant and co-applicant may update their application. The application can be edited or renewed without editing. The new or updated application will replace the previously submitted application. An expired application cannot be updated or copied, but the applicant must submit a new application. The housing application can only be updated by the applicants themselves.

Each applicant can only have one application for apartment eavalid at a time.

Expiration date:

Once you have submitted or changed your application, it will be valid for three months.

E-services

 Application when swapping apartments »


Requires login
For individuals

Prerequisites:

You can apply for Ara rental housing by completing a housing application. After completing the application, you need to authenticate yourself with your online banking credentials or mobile certificate. If you are applying for housing with a co-applicant, the co-applicant must also authenticate themselves and confirm the housing application in order for the application to be valid and included in the tenant selection. If you do not have online banking credentials or a mobile certificate, you can authenticate yourself after submitting your application by visiting the rental apartment advice service at Työpajankatu 8.

Open every day

Further information about e-services:

You can view the progress of your application and modify it.

Available languages:

Finnish, Swedish, English

Related service points and contact information:



Organizer:

Urban Environment Division

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