Suoraan sisältöön

Registrar's Office

Because of the coronavirus, the Registry office serves customers by phone and e-mail, between 8.15 AM and 4 PM, for the time being. You can leave letters to the Registry office in the mailbox in the City Hall lobby.

Protected e-mail can be sent to the city registry from to
Online banking codes are needed for logging in to securemail.

The unit register incoming documents and e-forward them to further processing. Customer service will give information on the phase of pending issues and decisions throughout the whole process.

The Registry will also manage the bulletin board displaying the City’s public announcements at the City Hall.

The City of Helsinki Registry

Opening hours:
8.15 - 16.00 hrs on workdays
Closed on week-ends

N.B. It is possible to submit documents outside the office hours at the City Hall.
Open from 9.00 to 19.00 hrs on workdays and from 10.00 to 16.00 hrs on week-ends.

The calling address of the Registry:
City Hall
Pohjoisesplanadi 11-13, Helsinki 17

Mailing address:
City of Helsinki
P.O.B. 10

E-mail address:

The service phone numbers:  (09) 310 13700

24.03.2020 08:24