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Instructions for people in isolation

What does isolation mean?

To restrict the spreading of coronavirus, infected people have been ordered into isolation.

The purpose of the isolation is to prevent the coronavirus from infecting other people. The isolation decision has been made pursuant to the Act on Infectious Diseases.

The duration of the isolation

Information on the duration of your isolation is provided in connection with the order. The duration of the isolation is typically 10 days from the start of the symptoms for a person with mild symptoms and 14 days for a person who requires hospitalisation.

Isolation can be terminated following two symptomless days. If your infection has been confirmed through sampling and you do not experience symptoms, the duration of the isolation is 10 days from the sampling date.

If you have symptoms related to the coronavirus after a 10-day isolation, please contact the Epidemiologic Operations Unit, tel. 09 310 51222 (open daily 9:00–15:30). You can also send a contact request to However, do not send any coronavirus-related information or your other health information by e-mail.

If you only have mild symptoms and your self-isolation does not need to continue but you need sick leave, please contact your health station or your occupational healthcare services.

You can continue normal life if you have not had symptoms two days before the isolation ends or after the isolation has ended. You must however still pay attention to a safe distance, good hand hygiene and face mask recommendations. You must be tested for coronavirus if you show new symptoms. 

What does isolation mean in practice?

You must spend the isolation period in your home. You must avoid close contact with other people and remain in your home.

You may not go to your place of work, school, daycare, hobbies, the shop or pharmacy, because close contact is very difficult to avoid in these places. You must not have visitors, and you must order your food.

If no one is able to get food or medicine for you, you can contact the Social Services’ Coronavirus Helpline at 09 310 21175.

To reduce the risk of infection, you should also stay away from other people living in the same household. You should remain in a separate room when possible. It is important to maintain good hand and coughing hygiene.

You must avoid human contact even when you need to walk your dog or take out rubbish, for example.

Treating the illness

You may treat your illness at home if your symptoms are mild and you do not belong to a risk group. Your health station doctor or occupational health care doctor will assess your situation when giving you your coronavirus test results. It is important to rest and drink plenty of fluids when ill. You can relieve fever and pain with over-the-counter medicine.

If you develop any serious symptoms, such as shortness of breath, and your overall condition deteriorates, call the Coronavirus Helpline, tel. 09 310 10024 (open daily 8:00–18:00).

At other times, call the Medical Helpline at 116 117. In a situation requiring immediate treatment, for example if you are experiencing sudden chest pain, call the emergency number 112.

If your child experiences any of the following symptoms, please see a physician as soon as possible - regardless of the cause of the disease or of the underlying condition.

• difficulties breathing
• bluish or grey skin
• the child does not drink enough
• severe or continuous vomiting
• the child does not wake up or react to anything
• the child is too irritable to be held in your lap
• the symptoms go away, only to return accompanied with fever and a worse cough

Compensation for loss of income

You are entitled to the communicable disease allowance due to loss of income caused by the isolation. You may apply for the allowance from the Social Insurance Institution of Finland (Kela). You will be issued a decision concerning your isolation by the doctor in charge of communicable diseases in Helsinki to attach to your application. The isolation decision will be sent to you automatically as a registered letter or secure e-mail. You must submit your application to Kela within two months of being ordered to isolate.

The communicable disease allowance will cover loss of income caused by absence from work, isolation or quarantine in full. An employee’s allowance is based on the wages they would have earned if they had been able to work. An entrepreneur’s allowance is based on the valid annual earned income on which their YEL or MYEL insurance contributions are based. Guardians of children under the age of 16 are entitled to sickness allowance on account of an infectious disease, if the child has been quarantined and the guardian is therefore unable to work.

An EU, EEA or Swiss citizen working in Finland can receive an infectious disease allowance even if they are not covered by Finnish medical insurance.

Further information is available at

Your close contacts will be contacted regarding quarantine

Helsinki’s epidemiological operations will map your close contacts and determine quarantine times for them. The quarantine duration is 10 days from the last close contact with the infected person. 

The isolation is mandatory

You must comply with the isolation order issued by a communicable disease authority. According to Finnish law, breaking quarantine or isolation is punishable as a health protection violation, even if you do not infect anyone, and carries a punishment of a fine or up to three months in prison.

See also

Coronavirus FAQ - How can I get a certificate that states that I have recovered from COVID-19 e.g. for a trip?

Latest news on Coronavirus

Coronavirus information in different languages

Coronavirus information in different languages

04.08.2021 10:31