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Coronavirus FAQ

About the covid-19 coronavirus

The Koronavilkku app has alerted me – what do I do?

If the Koronavilkku app on your phone sends you an alert, it means you have potentially been exposed to the coronavirus. The app will provide you with instructions about what to do.
Please book a test when you receive an alert of potential exposure on Koronavilkku.
You will not be placed into quarantine based on the app’s alert. The Epidemiologic Operations Unit will contact you if the infection chain tracing determines you have been in close contact with an infected person.

Do you suspect a coronavirus infection? Seek out testing.

Coronavirus vaccinations 

Find answers to the most frequently asked questions about coronavirus vaccinations here: Frequently asked questions

How will the vaccinations affect safety measures such as handwashing and mask use?

It is still important that everyone follow the recommended safety measures after vaccinations begin.

Do your part: Practice social distancing

Each of us can help to stop the spread of covid-19 by avoiding close contact with people outside our homes. 

Do I have the coronavirus?


How to book a coronavirus test and what to do in quarantine 


Coping with the coronavirus pandemic as a community


I'm worried I've been exposed to coronavirus. What should I do?

Use the Coronavirus symptom checker to first assess your condition, if possible. 

If you cannot do the online assessment, call the City of Helsinki’s Coronavirus Helpline at tel. 09 310 10024 every day of the week from 8 am to 6 pm. At other times, call the national Medical Helpline at tel. 116 117

What kind of symptoms are associated with a coronavirus infection?

The symptoms are fever, cough, fatigue, nausea, diarrhoea, muscle pain, sore throat, a runny nose, shortness of breath and a loss of sense of smell and/or taste. Everyone with symptoms of a coronavirus infection is referred to a coronavirus test.
THL:Treatment of coronavirus and instructions for the infected

I've got flu symptoms. Could it be the coronavirus?

If you are experiencing any of the symptoms mentioned in the list above, seek out covid-19 testing.

I suspect I've contracted the coronavirus, what should I do?

Use the Coronavirus symptom checker to first assess your condition, if possible. 

If you cannot do the online assessment, ring the City of Helsinki's Coronavirus Helpline at tel. 09 310 10024,  open every day of the week from 8 am to 6 pm. At other times, call the Medical Helpline at tel. 116 117

The helplines will refer you to either a coronavirus test or to a corona health station.

Persons aged 12 or older
Always seek a coronavirus test if you have even mild symptoms indicative of coronavirus infection and also

  • if you know you have been exposed to coronavirus in the previous two weeks or
  • if you are pregnant or
  • if you are at risk of suffering from severe COVID-19 or
  • if you are involved in social and health care client work or
  • if you work in any role in round-the-clock care or disability services or
  • if you are a client of round-the-clock care or disability services.

You should seek out a test in the above situations, even if you have had one or two COVID-19 vaccine doses.

As a rule, you do not need to get a coronavirus test if you have mild symptoms and

  • have received two doses of the vaccine and it has been at least a week since the last vaccination or
  • if you have a history of having had a coronavirus infection and have received one dose of the vaccine and it has been at least a week since the vaccination or
  • if you have had a coronavirus infection within the past six months

Persons under the age of 12

Children under 12 years of age should be tested for coronavirus if they have even mild symptoms indicative of coronavirus infection and

  • you know they have been exposed to coronavirus in the previous two weeks or
  • if the child lives in the same household or regularly meets family or close associates aged 16 or over who are not fully immunised (have had two coronavirus vaccinations or have had a coronavirus infection and received one dose of coronavirus vaccine) or are immunocompromised against coronavirus or
  • if a doctor considers that the child’s symptoms warrant testing.

Instructions for persons of all ages

If you have tested positive in a home test, seek out a coronavirus test to confirm the test result. You should also seek out testing if you have been alerted by Koronavilkku. Anyone with mild symptoms has the option to get tested for coronavirus free of charge.

What to do when your child becomes ill with a respiratory infection

A child's respiratory infection can be monitored at home. Laboratory tests are not required, unless specifically directed by your doctor.

Children under 12 years of age should be tested for coronavirus if they have even mild symptoms indicative of coronavirus infection and

  • if the child or young person has symptoms consistent with the coronavirus, the test is appropriate, you know that the child has been exposed to the coronavirus during the previous two weeks, or
  • if the child lives in the same household or regularly meets family or close associates aged 16 or over who are not fully immunised or are immunocompromised against coronavirus

* received two COVID-19 vaccinations or suffered from a coronavirus infection and received a single dose of COVID-19 vaccine

As a guardian, you can book a time for a test for a child under the age of 15 via the Omaolo symptom assessment or the Coronavirus Helpline on 09 310 10024 (every day from 8:00-18:00).

15-year-olds and those older can book a time for the test themselves.
For more information, see THL's page Children and Coronavirus


In what kind of situation do I need to see a doctor?

People with pronounced breathing difficulties, a significantly prolonged fever and a greatly weakened general condition should see a doctor. If you experience any of these symptoms, ring the  City of Helsinki's Coronavirus Helpline at tel. 09 310 10024, which is open every day of the week from 8 am to 6 pm. At other times, call the Medical Helpline at tel. 116 117  

In the case of a life-threatening emergency, call 112

Where are coronavirus patients being treated in Helsinki?

Starting from 1 October, Helsinki residents suffering from respiratory symptoms and COVID-19 will be treated at the client’s own health station. Operations at the Laakso and Malmi coronavirus health stations has ended on 30 September.

If someone showing respiratory symptoms or diagnosed with COVID-19 needs a nurse or doctor’s assessment, it is recommended to do a symptom assessment through omaolo.fi or to call the Coronavirus Helpline tel. 09 310 10024 (every day 8:00–18:00) or the service number of their own health station. Do not come directly to the health station, but always contact a professional in advance by telephone or electronic services.

Can I still visit hospitals, senior centres or service centres?

Restrictions are necessary to protect patients, residents and personnel from covid-19 infections. Read more: Visiting senior centres, service houses and Helsinki hospitals from 18.6.2021

Will service centres for pensioners and the unemployed be open?

Starting from Monday, 4 October, the service centres will open almost all their services that have been closed, such as gym activities, restaurant services and open group activities. Larger events and gatherings will not be organised at the service centres as of yet.

There may be exceptions to the opening hours of the restaurants at the service centres. The number of customer places has been restricted in the restaurants. More information on the services can be obtained from the information desk of your service centre. The contact information for the service centres can be found on the city’s website (in Finnish).

We still wish that all clients will continue to follow the current protection guidelines. The wish is that clients will wear a face mask and remember to wash their hands and cough into their sleeve. This is to ensure that service centre visits are safe for all people.

Does one have to wear a mask at the workplace?

Face mask usage is recommended at all workplaces in all situations in which employees share the same space with others. The mask recommendation is valid for all people who are not working remotely, even if safe distances are maintained at the workplace. If you work alone in a space, you do not need a face mask.

Can I be tested for the coronavirus? 

Finland has now introduced larger-scale coronavirus testing for the public. 

How can I protect myself from a covid-19 coronavirus infection?

People can avoid a covid-19 coronavirus infection in the same way they protect themselves from other respiratory tract infections. Good hand hygiene is of primary importance. Wash your hands with soap and water for at least 20 seconds. Avoid touching your eyes, nose and mouth. Do not cough or sneeze into the air or your hand, use a tissue or do it into your sleeve.

Each of us can help to stop the spread of covid-19 by avoiding close contact with people outside our homes. 

  • Wear a mask if you use public transport or are in a situation where you can't avoid close contact
  • Do not shake hands
  • Work from home, if possible

Can I get the coronavirus from touching surfaces?  

Coronaviruses are primarily transmitted through close contact and respiratory droplets produced when a person coughs or sneezes. Normal cleaning agents can effectively kill the coronavirus on surfaces.

Can I get the coronavirus from someone who doesn't have symptoms?

It is possible for an infected person to infect others before they start to experience symptoms. It is unclear however how many of an effect this has had on the spread of the epidemic. The World Health Organisation reports that present data indicates that the majority of infections are caused by people who have symptoms.

How can the hearing-impaired access coronavirus services?

The hearing-impaired can contact services with the assistance of an interpreter. Find more information on Finland’s interpreter services on the website of the national benefits agency Kela.

Many health issues can also be resolved by using the City of Helsinki’s e-services to contact health care professionals.

A nationwide phone service providing information about the coronavirus via text message is also available at tel. 050 902 0163. This service is open every weekday from 8 am to 9 pm and on Saturdays from 9 am to 3 pm.

Which City of Helsinki employees are being tested for covid-19?

The City of Helsinki follows THL recommendations for testing, particularly in the case of workers who are critical to the operations of social services and healthcare (employees of hospitals, health care centres, senior homes, care services, assisted-living facilities and home care services). 

Covid-19 testing is also available to all City of Helsinki employees who show symptoms of a coronavirus infection or are suspected of having a coronavirus infection, in line with a diagnosis from an occupational health care professional.

Please contact the city's health care provider Occupational Health Helsinki for more information.  

Where can I find more information about the coronavirus? 

The Finnish Institute for Health and Welfare (THL) monitors the domestic and global coronavirus situation, and provides instructions for preventing coronavirus infections. Read more on the THL website.

Latest updates on the covid-19 coronavirus from THL

Frequently asked questions about the coronavirus from THL

Travelling

Internal border controls have been discontinued

Internal border controls have been discontinued in Finland as of 26 July 2021. This means that traffic from EU and Schengen countries to Finland is once again allowed without restrictions. See the Border Guard's Guidelines for border traffic during the pandemic for details. 

Get tested within 24 hours of arrival into the country 

When you arrive in Finland you must get a coronavirus test immediately, within 24 hours of arrival.

The coronavirus test is a part of the health check that the Regional State Administrative Agency for Southern Finland has declared obligatory 2021 (ESAVI /18052/2021). The health check and coronavirus test are also mandatory for Finnish citizens.

You can book the appointment at

  • the Finentry service at finentry.fi
  • the local coronavirus helpline at the place of residence or stay
  • Helsinkians can book an appointment at
    > omaolo.fi (only if you have symptoms), or
    > by calling 09 310 10024, daily 8–18.

Please also follow the instructions given in the document ‘When you arrive in Finland and Helsinki’.

What should I do when arriving in Finland and Helsinki from abroad by ship?

Bring certificates with you

Upon boarding the ship, you must have proof of having received one or two COVID-19 vaccinations (at least two weeks after the last vaccination), a negative coronavirus test result (tested within the previous 72 hours) or having contracted COVID-19 previously (within the previous six months). You will be asked to present the certificate at the Port of Helsinki.

You can expedite your arrival in Finland by booking the required tests in advance in the Finentry service (finentry.fi) or by completing a form issued by the City of Helsinki Social Services and Health Care distributed on board. Your contact information form will be sent to the health care services of your municipality of permanent or temporary residence. The information provided can be used to refer you for a second test. The information may also be used for infection tracking.

Who will not be subjected to a health examination or tested for COVID-19 at the Port of Helsinki?

You do not have to undergo a health examination if you have proof of two vaccinations or having contracted COVID-19 (within the previous six months). A list of accepted vaccines can be found on THL's Travel and the coronavirus pandemic.

Who will be subjected to a health examination and tested for COVID-19, if necessary?

All other passengers than those mentioned above must undergo a health examination and be tested for COVID-19, if necessary.

No COVID-19 test will be administered, if you have a certificate of a negative test result (tested within the previous 72 hours) or a certificate of having received one or two vaccinations of a multi-dose vaccination including two vaccinations.

COVID-19 tests will also not be required for children born in or after 2006.

What if there was no time to test me at the port?

Due to the large numbers of passengers, there may not be time to test everyone for COVID-19. However, being tested for COVID-19 upon entry into Finland is mandatory for all non-vaccinated people and neglecting to be tested is punishable.

This means that you must be tested within 24 hours of entering the country in your own municipality, if you did not have a certificate with you exempting you from testing at the port and you could not get tested at the port. See above for groups that must be tested upon arrival. 

Who must be tested for COVID-19 within 72 hours of entering the country?

If you have only received the first dose of a series of vaccines consisting of two doses, tested negative for COVID-19 (tested within the previous 72 hours) or been tested only after entering the country, you must be tested for a second time between 72 and 120 hours after entering the country. Do not get tested earlier or later than this.

This test is also mandatory and neglecting to get tested is punishable. Protect yourself by wearing a mask when moving about, wait for your test result at home or in your accommodation and avoid contact with other people. If the test result is negative, you can stop avoiding contact with others.

How can I make an appointment for a coronavirus test in Finland?

The most convenient way to book a test is to use the service at finentry.fi. If you have proof of your booking with Finentry, filling in the contact information form is not required.

You can also make the appointment at a coronavirus information point in your municipality of permanent or temporary residence (Helsinki residents can call tel. 09 310 10024 every day 8:00–18:00).

Residents of Helsinki with symptoms may also book a COVID-19 test in the omaolo.fi service.

Coronavirus tests conducted by Finnish public health care services are free of charge. Avoid contact with other people and stay home or in your accommodation while waiting for your test result. If the test result is negative, you can stop avoiding contact with others.

Whom do these rules not apply to?

The above instructions do not apply to cargo traffic and logistics personnel on work assignments or cruise passengers who do not disembark.

People on duty must present a bill of consignment or sale. However, it is possible to get tested at the port. Instructions pertaining to specific work tasks have been prepared and distributed separately.

What should I do when arriving in Helsinki from abroad by plane?

Read more on the Finavia website

Can I travel abroad or is travel restricted?

It is still recommended to avoid unnecessary travel to countries other than ones to which the restrictions on entry into the country do not apply. Before your travel, always check the up-to-date entry regulations from the authorities of the destination country (e.g. the country’s nearest diplomatic mission).

If you are returning from abroad, please adhere to quarantine instructions of the Finnish Institute for Health and Welfare (THL).

Travel restrictions and recommendations (Ministry for Foreign Affairs of Finland) 

Entry restrictions and health measures in Finland

Can I go back to work if I have just returned from a trip abroad?

You can estimate the need for self-imposed quarantine with THL’s traffic light system. The traffic lights also help to estimate the coronavirus infection risk of travelling abroad. The traffic lights are updated once a week.

You can check the country-specific situation and the traffic lights on the website of the National Institute for Health and Welfare THL 
Check out THL’s recommendation for passengers arriving in Finland

What about children who have been travelling, can they go to daycare again?

Children can return to daycare if their parents' work is considered critical to society, but the children must absolutely be free of any symptoms. Contact with others should be avoided during self-imposed quarantine, so children should not visit playgrounds or parks during this time, even if they have returned to daycare.

If your child presents even minor symptoms indicative of a coronavirus infection, you should get the child tested.

Am I entitled to loss-of-income compensation due to a post-travel quarantine?

The Finnish government's recommendation to stay home for two weeks after foreign travel is not sufficient grounds for granting a sickness allowance, nor is an employer's recommendation or order to stay home from work.

According to the Communicable Diseases Act, the decision to put someone in quarantine can only be made by a physician specializing in infectious diseases from your municipality or hospital district, when the quarantine is seen to be of benefit in the situation.

In order to claim sickness allowance on account of an infectious disease from the state benefit agency Kela, you need a statement from the doctor responsible for infectious disease control in your municipality or hospital district ordering you to stay off work. Sickness leave also cannot be granted to a person without symptoms.

I’m a recreational traveller and I want to be tested for coronavirus. What do I need to do?

Coronavirus tests provided by the public health care are not intended for recreational travellers. Recreational travellers must get tested for coronavirus at private service providers.

Coronavirus certificates

Where can I get coronavirus certificates?

The main form of proof is the EU Digital COVID Certificate, which serves as proof that you have been vaccinated against the virus, contains your latest COVID test result or shows that you have recovered from COVID-19.


You can get the EU Digital COVID Certificate conveniently from the My Kanta service.

The COVID-19 vaccination certificate will be available in My Kanta as soon as you have received the vaccination. The certificate will show the name of the most recent vaccine received, the date of administration and the number of vaccine doses. If you have received two vaccines, only the name of the second vaccine dose will be shown.

The certificate of a negative COVID-19 test result will be updated on My Kanta once the test results are ready. My Kanta will show your latest test result first.

The certificate of recovery from COVID-19 is submitted to My Kanta when the disease is confirmed with a positive PCR test result. A lateral flow test (an antigen test) result is not sufficient as proof of an infection.

The information described above will be transferred to My Kanta within approximately five days.

Save the PDF file on your phone or print the certificate on paper. That way you will have the certificate when you need it.

From where do I get a certificate of a negative coronavirus test?

The EU Digital COVID Certificate contains an EU certificate of a negative COVID-19 test result, and you can download it from My Kanta. The certificate on My Kanta will show your latest test result. 


I am about to travel abroad. Can I get proof of a negative COVID test?

The EU Digital COVID Certificate contains an EU certificate of a negative COVID-19 test result and serves as the main form of proof of a negative test. You can download your EU certificate of a negative COVID-19 test result at My Kanta. The certificate on My Kanta will show your latest test result. Therefore, you must find out before travelling what type of certification is required in your intended destination.

If you have any COVID-19 symptoms, you must not travel abroad.

How can I get a certificate that I recovered from COVID-19 at home, for example for a trip?

People infected with the coronavirus will receive an isolation decision, stating that they have had a COVID-19 infection.

The EU Digital COVID Certificate contains information about a recovery of a COVID-19 infection as well. These certificates are available on My Kanta. An infection must have been confirmed with a PCR test. A lateral flow test (an antigen test) result is not sufficient as proof of an infection.

Paid COVID-19 certificates are available from private companies, for example for foreign travel.

If you are unable to use My Kanta, you can obtain your certificate from a vaccination point

The EU Digital COVID Certificate can be printed out at the vaccination point against an personal ID or KELA card. The certificate will be printed at the vaccination centre only if it is not possible to print out or save on your own device via My Kanta in any other way. 

You do not need to make an appointment to print the certificates.

The EU Digital COVID Certificate is not available from health stations and cannot be ordered by telephone.

COVID Certificate for a person with a temporary personal identity number

If you don’t have a Finnish personal identity number, but have a temporary identification number, you can get a paper copy of an EU COVID certificate at any of the four vaccination points in Helsinki. You can get an EU COVID certificate at a vaccination point if you have been vaccinated in Helsinki or have been tested at one of the city’s testing points.

Further information: EU COVID certificate available from healthcare services also for people without a Finnish personal identity number (in Finnish)

Daycare  FAQ

Daycare centres and pre-primary education for six years olds are open normally, with staff making adjustments to maintain social distancing and good hygiene.

Can a child be brought to a daycare centre with a runny nose?

Please do not take your child to daycare if he or she has a fresh respiratory infection. You can monitor your child’s symptoms at home and seek medical attention for them, if necessary. Once your child gets better, feels active and has the energy to participate in daycare activities, they can return to daycare. Cold and coughing symptoms may persist for up to two weeks following a respiratory infection.

A COVID-19 test is required if the child is known to have been exposed to the coronavirus during the last two weeks or if the child has a family member with insufficient immunity to the coronavirus or if the child lives in the same household or meets regularly with family or loved ones over the age of 16 who do not have full vaccination protection (received two COVID-19 vaccinations or has suffered from a coronavirus infection and has received a single dose of COVID-19 vaccine).

Do I have to wear a mask when I pick up a child from daycare?

For the time being, it is recommended to use a mask when indoors. We follow national guidelines.

Why is it recommended for personnel to wear masks in daycare centres?

Use of a mask reduces the risk of coronavirus transmission.

Use of a mask at playgrounds

A mask is to be used indoors at playgrounds. We follow national guidelines.

Is the absence of a child due to the coronavirus taken into account in the daycare fees?

If a child is absent from early childhood education for at least 11 working days during the same calendar month due to illness and / or coronavirus quarantine, half of the monthly fee will be charged. The client fee is not collected if the child is absent for all of the activity days during the calendar month due to illness.

Normal fees are collected for self-quarantine days.

Who will take care of my children or parents if I become ill with coronavirus?

Helsinki has many social service professionals available to help people in these kinds of situations. Please do not hesitate to call tel. 09 3101 5454 on weekdays from 9 am to 12 pm with even the most minor questions or concerns. Social workers will help you find help, so you can get some rest and recover. Another way to get help is to click on the ‘Need Help?’ icon at the City of Helsinki Family Support website.

If you need  help finding the appropriate service or support, or need assistance filling out applications, use the city’s social worker chat service or call tel. 09 310 44400 between 9 am and 4 pm every weekday. 

How do I get information if my child has been exposed in daycare?

If a confirmed coronavirus infection occurs at a daycare centre, the director of the daycare centre will send a preliminary notice to those guardians whose children the exposure concerns as soon as possible. The notice will indicate whether it is a low-risk exposure or whether the entire group will be quarantined. In the case of a low-risk exposure, those to be quarantined due to close exposure will be identified and contacted separately.

As there may be a delay in investigations due to the epidemic situation, it is important that the guardians of the coronavirus patient carefully fill in the online form they receive about their child's close contacts in order to for them to be informed about the exposure. It would also be good if they could tell the guardians of their close contacts themselves. They can then, according to possibilities, comply with a voluntary quarantine and book a test.

Once an exposed individual has been identified, a link to an online form will be sent to the exposed person or their guardians via SMS. Guardians can use the online form to submit the information needed for tracking. They will also receive quarantine instructions on the form. Any quarantine decision will be sent either by secure email or by post.

Based on the information submitted on the online form, an exposed child can be quarantined. Any quarantine decision will be sent either by secure email or by post.

If you receive a text message and a link to an online form, please fill it out immediately. This helps with the tracing

This information model was introduced when schools started in August 2021. The speed of the Delta variant is a challenge for infection tracing and requires the help of families.

Read more on THL's website:  
Instructions for coronavirus exposure situations in early childhood education, schools and educational institutions
(No English version)

School arrangements FAQ

How is distance teaching arranged? 
Do children and young people have access to schools?

We will return to schools at the beginning of the autumn term with contact teaching. The decision applies to both comprehensive schools and upper secondary schools.

In schools and educational institutions, the organization of contact teaching will continue to emphasize safety distances and hygiene guidelines and that the guidelines of the Finnish Institute for Health and Welfare (THL) are followed. The masks are worn by 6th graders and older students, as well as school and institute personnel.

No one is allowed to come to school and institute when ill.

A pupil or student should not come to school if he or she has symptoms suggestive of a recent infection. You can monitor your child’s symptoms at home and seek medical attention for them, if necessary. When the child or young person is feeling is better after a few days and they are refreshed and able to participate, they can return to school. Cold and coughing symptoms may persist for up to two weeks following a respiratory infection.

A COVID-19 test is required if the child is under 12-years-old and is known to have been exposed to the coronavirus during the last two weeks or if the child has a family member with insufficient immunity to the coronavirus or if the child lives in the same household or meets regularly with family or close associates over the age of 16 who do not have full vaccination protection (received two COVID-19 vaccinations or has suffered from a coronavirus infection and has received a single dose of COVID-19 vaccine).

The instructions related to the coronavirus, as well as the mask and safety recommendations, must still be followed. Telephone advice in English 09 310 10024  and in Somali and Arabic Mon–Fri 09:00–12:00 tel. 09 3102 5545.
For more information on COVID-19 testing: https://www.hel.fi/helsinki/coronavirus-en/social-and-health/coronavirus-test

Meals

Pupils will have meals with their own groups, either in their own classrooms or in the canteen, while maintaining a safe distance from one another. Hygiene will be ensured when preparing and distributing food and during meals. Mealtimes and hand washing will be supervised. Food bags will no longer be distributed once lower secondary school and upper secondary school students have returned to contact teaching.

What if a pupil/student is found to have been exposed?

The exposed student is quarantined for 10 days. The teaching of pupils in quarantine can be carried out through special arrangements, such as distance learning, in the autumn.

Can a quarantined student eat at school? 

Pupils who are in quarantine cannot come to the school to eat or pick up food themselves. Such pupils will be provided with lunches that their guardian or loved one can pick up once a week under the pupil’s name. We follow Wilma guidelines.

How do I get information if my child has been exposed at a school or institution?

When the principal receives confirmation of a case of infection from epidemiological operations, they will inform the guardians or students affected by the possible exposure. The school is a low-risk environment for infection.

Once the close exposed have been identified, a link to an online form will be sent to the exposed or their guardians via SMS. Guardians or students can use the online form to submit the information needed for tracking. They will also receive quarantine instructions on the form.

Based on the information submitted via the online form, an exposed child or student may be quarantined. Any quarantine decision will be sent either by secure email or by post.

If you receive a text message and a link to an online form, please fill it out immediately. This helps with the tracing

This information policy has been in force since the beginning of the autumn term 2021.

Read more on THL's website:
Guidelines for coronavirus exposure situations in early childhood education, schools and educational institutions
(No English page)

What is the difference between quarantine and isolation?

Quarantine means limiting the freedom of movement of a healthy person. Some infectious diseases can transmit before the actual symptoms appear. Quarantine prevents infections from a potential asymptomatic carrier to other people.
Instructions for people in quarantine

Isolation means separating a person with an infectious disease from healthy people. The isolation can be organised at home or in a hospital. The aim is to prevent possible further infections.
Instructions for people in isolation

See also Quarantine and isolation information from the THL website

Support for businesses

Does the City of Helsinki help struggling businesses? 

The City of Helsinki's business advisory service NewCo Helsinki offers remote business counselling during the coronavirus crisis. The service is free of charge and open to everyone. If you wish to book a 45-minute session, call 09 310 36360 between 11 am and 1 pm on weekdays. 

New Co Helsinki has also compiled a list of  helpful links and information about other groups and organisations that are providing advice and assistance to struggling businesses on its website.

Links to more information

Current recommendations and restrictions in Helsinki

The City of Helsinki publishes regular Coronavirus updates in English on its website.

The City of Helsinki's Helsinki-info phone service is also available on weekdays from 9 am to 4 pm (3 pm on Fridays) at tel. 09 310 11111 or via a chat service to answer any questions you might have.

InfoFinland is also a comprehensive source of helpful information in 12 languages on Finland. The InfoFinland website has compiled a handy list of links to important coronavirus information from several public authorities. 

The Finnish Institute for Health and Welfare (THL) monitors the domestic and global coronavirus situation, and provides instructions for preventing coronavirus infections. Read more on the THL website.

Latest updates on the covid-19 coronavirus from THL

Frequently asked questions about the coronavirus from THL



07.10.2021 15:45