Do you suspect a coronavirus infection?
Do I have Coronavirus?
How to book a Coronatest and quarantine advice
Coping with Coronavirus pandemic as a community
How can you protect yourself from the coronavirus
- Wash your hands with soap and water for at least 20 seconds.
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Do not touch your eyes, nose or mouth unless you have just washed your hands.
- When you go out in public, maintain a 1-2 metre distance from others.
- Wear a mask if you use public transport or are in a situation where you can't avoid close contact.
- Do not shake hands.
- Work from home, if possible.
Cities of Helsinki, Espoo and Vantaa recommend wearing masks when using municipal services.
We recommend using face masks in social and health care services.
What kind of symptoms are associated with a coronavirus infection?
The symptoms of the coronavirus are similar to the flu and stomach disease. The symptoms are fever, cough, fatigue, nausea, diarrhoea, muscle pain, sore throat, a runny nose, shortness of breath and a loss of sense of smell and/or taste. Everyone with symptoms of a coronavirus infection is referred to a coronavirus test.
What to do if you have coronavirus symptoms
Adult: Use the online symptom checker at Omaolo.fi
The Omaolo online service will provide you with instructions on how to proceed based on your symptoms.
- If your symptoms are mild, the service will assist you to book an appointment for a coronavirus test.
- If your symptoms are severe, your situation will need to be assessed by a health care professional. In this case, you can send the results of your symptom assessment to a professional, who will then contact you.
To book an appointment and have a health care professional contact you, you will need to log in to the service using your online banking codes, for example. Because of this, you cannot book an appointment for a child under the age of 16 or send this child’s information to a health care professional via Omaolo.
Under 16 years old: You can make a booking request for a child under 16 years old in the Health stations' chatbot
- In the chatbot you can log in (www.hel.fi/terveysasemat)
- Choose the testing points and times that suit you best and give your child’s personal information.
- You get a confirmation through sms. The booking requests are handled everyday of the week 8–18. The service is new and still a trial. The chatbot currently provides service in Finnish.
Children under 16 years old can also make a symptom assessment in Omaolo.fi. The service provides instructions. It is not possible to book testing times for children through Omaolo or send their information to a health care professional.
If Omaolo recommends for your child to be tested, make a booking request using the chatbot or call Coronavirus helpline, tel. 09 310 10024 (daily 8–18)
If you cannot use the online service, call the Coronavirus Helpline
If you have symptoms indicative of a coronavirus infection and need instructions on what to do, call Helsinki’s Coronavirus Helpline, open every day of the week from 8 am to 6 pm at tel. 09 310 10024. You can book an appointment for a coronavirus test via the helpline. If necessary, you will also be directed to a coronavirus health station.
If the Coronavirus Helpline is closed for the day and your symptoms are mild, please wait until the following day.
If you cannot wait for the Coronavirus Helpline to open or need assistance with an urgent health concern, please contact the nationwide 24/7 Medical Helpline at tel. 116 117.
Notice! The technical issues with the Medical Helpline have been fixed and the service is working normally again. (16 October 10:15)
In the event of an emergency, please call 112.
Coronavirustesting places in Helsinki
Urgent Covid-19 patients are treated in Laakso and Malmi
Call the Coronavirus Helpline, open every day of the week from 8 to 18 at tel. 09 310 10024 before you visit the Laakso and Malmi coronavirus health stations, if you haven't received more precise instructions from the Omaolo service.
If you need urgent help outside of the Coronavirus Helpline's operating hours, call the 24/7 Medical Helpline at tel. 116 117 or visit an emergency clinic. In the event of an emergency, please call 112.
Patients with symptoms of a respiratory tract infection in Helsinki are treated at coronavirus health stations in the districts of Laakso and Malmi. Other health stations in the city will not treat patients with these kinds of symptoms.
Customers are served at the coronavirus health stations according to the urgency of their medical condition. It is not possible to make an appointment.
| Laakso coronavirus health station | Malmi coronavirus health station |
| Lääkärinkatu 8R | Talvelantie 4 |
| Mon-Fri 8–16 | Mon-Fri 8–16 |
The majority of people who contract the coronavirus recover with one week of rest at home, without the need for medical treatment. Symptoms can be alleviated with painkillers, if necessary.
Coronavirus information in different languages
Coronavirus information in different languages
20.10.2020 09:15