Do you suspect you have a coronavirus infection?
Do I have the coronavirus?
How to book a coronavirus test and what to do in quarantine
Coping with the coronavirus pandemic as a community
Protect yourself from the coronavirus:
- Wash your hands with soap and water for at least 20 seconds
Do not touch your eyes, nose or mouth unless you have just washed your hands
- When you go out in public, maintain a safe distance from other people
- Wear a mask if you use public transport and in all situations where you can't avoid close contact with others
- Do not shake hands with others
- Work from home, if possible
- Use a vitamin D supplement as recommended. Read more (in Finnish): HUS suosittelee D-vitamiinilisää ikääntyneille ja erityisryhmille koronavirusepidemian aikana
What kind of symptoms are associated with a coronavirus infection?
The symptoms of the coronavirus are similar to the flu. The symptoms are fever, cough, fatigue, nausea, diarrhoea, muscle pain, sore throat, a runny nose, shortness of breath and a loss of sense of smell and/or taste.
What to do if you have coronavirus symptoms
Conduct a symptom assessment on omaolo.fi
The Omaolo online service will provide you with instructions on how to proceed based on your symptoms.
Begin by completing a symptom assessment. If your symptoms are mild, you can book an appointment for a coronavirus test through Omaolo. You will be reminded of your appointment via text message. If your symptoms are severe, a health care professional must examine your situation after the symptom assessment.
To book an appointment and have a health care professional contact you, you will need to log in to the service with a form of strong identification, for example, by using your online banking credentials.
If you have identified yourself on Omaolo, you can book appointments for yourself or a child under 15 years old.
If you cannot use the online service, call the Coronavirus Helpline
If you have symptoms indicative of a coronavirus infection and need instructions on what to do, call Helsinki’s Coronavirus Helpline, open every day of the week from 8 am to 6 pm at tel. 09310 10024.You can also book an appointment for a coronavirus test via the helpline. If necessary, you will also be directed to a coronavirus health station.
If the Coronavirus Helpline is closed for the day and your symptoms are mild, please wait until the following day and try again.
If you cannot wait for the Coronavirus Helpline to open or need assistance with an urgent health concern, please contact the nationwide 24/7 Medical Helpline at tel. 116 117.
In the event of an emergency, please call 112.
Patients requiring urgent treatment for respiratory symptoms to be treated at the Laakso and Malmi coronavirus health stations until 30 September
First call the Coronavirus Helpline tel. 09 310 10024 (every day 8:00–18:00), unless you have received more detailed instructions through the Omaolo service.
If you need urgent help outside of the opening hours of the Coronavirus Helpline, call the Medical Helpline tel. 116 117 or go to the emergency clinic.
In an emergency, call 112.
In Helsinki, patients with respiratory symptoms who require urgent medical assessment are treated at the coronavirus health stations in Laakso and Malmi until 30 September. Other health stations do not treat patients showing respiratory symptoms.
Customers are served at the coronavirus health stations according to the urgency of their medical condition. It is not possible to make an appointment.
|Laakso coronavirus health station||Malmi coronavirus health station|
|Lääkärinkatu 8R||Talvelantie 4|
|Mon-Fri 8–16||Mon-Fri 8–16|
The majority of people who contract the coronavirus recover with one week of rest at home, without the need for medical treatment. Symptoms can be alleviated with painkillers, if necessary.
Patients with respiratory infection symptoms and COVID-19 to be treated at their own health station starting from 1 October
Starting from 1 October, Helsinki residents suffering from respiratory symptoms and COVID-19 will be treated at the client’s own health station. Operations at the Laakso and Malmi coronavirus health stations will end on 30 September.
If someone showing respiratory symptoms or diagnosed with COVID-19 needs a nurse or doctor’s assessment, it is recommended to do a symptom assessment through omaolo.fi or to call the Coronavirus Helpline tel. 09 310 10024 (every day 8:00–18:00) or the service number of their own health station. Do not come directly to the health station, but always contact a professional in advance by telephone or electronic services.
What to do if you have been exposed for coronavirus?
See information on these pages: Coronavirus testing in Helsinki, The Koronavilkku app has alerted me - what do I do? and Instructions for people in quarantine
Coronavirus information in different languages