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General maintenance and environmental protection

These pages contain information on the maintenance of streets, parks and the city’s service buildings as well as environmental protection in Helsinki.

Kaupunkiympäristön toimitalo katutasosta kuvattuna.

Urban Environment Division, Customer Services

Visiting address:

Työpajankatu 8 00580 Helsinki

Opening hours:
Kaupunkiympäristön asiakaspalvelun aukioloajat: - Mon-Tue 8:15am-noon - Wed-Fri noon-3pm - Sat-Sun - Closed Date period: Dec. 6, 2022 - Closed
Please note that the earliest time you can get a shift number is 11.00 on Wednesday - Friday.
Our telephone service +358 931022111 is open Mon-Thu 8.15-16.00 and Fri 12.00-15.00.
After-hour notifications about dangerous street damage tel. +358 9 310 39310. (Please do not send feedback or questions related to winter maintenance or vehicle removal to this number.)
Our on-call Parking Enforcement service is available at tel. +358 9 310 70014, Mon-Thu 16.00-20.00, Fri 8.15-12.00 and 15.00-20.00, Sat 10.00-15.30, and Sun 11.00-17.00
See details