Suspected food poisoning and defects in food

Food poisoning refers to infection or poisoning obtained through consumption of food or domestic water. The causes of food poisoning are usually viruses, bacteria or the poisons or toxins produced by them. Food poisoning can also be caused by parasites, fungi and poisonous plants.

Consumer: make a notification if you suspect that the food or drink you ate caused you symptoms of food poisoning, an allergic reaction or other harm. You should also give feedback directly to the company.

Business operator: make a notification if the food you sell or serve is suspected to have caused food poisoning, an allergic reaction or other harm.

The notification is made through the Ilppa-system, from which it is directed only to the inspector of the food establishment. If necessary, the inspector requests additional information and gives operating instructions.

Consumer: You will find the notification forms here.

Business operator: You will find the notification forms here.

Contact information for food control authority of the City of Helsinki: kymp.elintarviketurvallisuus@hel.fi

If you suspect fraud or abuse in food operations, you can report it by email: kymp.elintarviketurvallisuus@hel.fi

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02.02.2023 16:25