Helsinki City Hall


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Pohjoisesplanadi 11-13
00170 Helsinki


Postal address
P.O. Box 1, 00099 City of Helsinki

Telephone: 09 310 1641



Operated by:
City Executive Office
Municipal service

Accessibility

The route to the main entrance

  • The pick-up and drop-off area is located in the vicinity of the entrance, giving easy access to the pavement.
  • The route to the entrance is smooth and sufficiently wide and illuminated.

The main entrance

  • The entrance stands out clearly and is illuminated. There is a canopy above the entrance.
  • The doors connected to the entrance stand out clearly. Outside the door there is sufficient room for moving e.g. with a wheelchair. The door is heavy or otherwise hard to open.
  • The foyer is cramped.

In the facility

  • The customer service point is on the same floor as the entrance.
  • The doors in the customer service point stand out clearly.
  • The waiting room of the customer service point has no queue number system. The waiting room has chairs.
  • The customer service point has a portable induction loop.
  • The customer service point has a toilet marked as accessible on the same floor. The toilet does not have sufficient room for a wheelchair.
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