Contact us

Contact information

Search contacts
Search contact information of the City of Helsinki departments and offices. Telephone numbers, postal and visiting addresses, maps, public transport connections and information about accessibility.

Helsinki and metropolitan area service map
Search offices and services by name or address. 

City departments
Home pages of City departments, subsidiaries and affiliated foundations belonging to the City of Helsinki Group. 

Registry Office
The unit register incoming documents and e-forward them to further processing. Customer service gives information on the phase of pending issues and decisions throughout the whole process.

Service disruptions and emergency situations

Helsinki Safety

Telephone numbers

Numerot.hel.fi
Search telephone numbers of the City of Helsinki telephone exchanges, departments, public corporations and main divisions. Telephone numbers of City employees also available as prescribed by each department.

Telephone exchange of the City of Helsinki +358 9 310 1691 
Open Mon-Fri from 8.00 a.m. to 4.00 p.m.

City public information service +358 9 310 11 111 
Open Mon-Fri from 9.00 a.m. to 3.00 p.m.

Feedback and questions

Feedback form
Give feedback, ask questions or send suggestions, praise, criticism or other comments.

E-mail addresses

Most of the e-mail addresses follow this pattern:
first name.last name@hel.fi.
Scandinavian characters are replaced by: ä=a, ö=o, å=a 

Postal code

The postal code of the City of Helsinki is 
00099 CITY OF HELSINKI.

Decision makers

The Mayor and Deputy Mayors

Members of the City Council, City Board and other boards and committees can be found on the Decision making pages.

Communication and information

Public information services, communication units.



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18.01.2017 08:23