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19.04.2014
Financial Management  > Invoicing  > Organisation
Contact information of invoicing services
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Please note, that from June to August the customer servicing hours are from 8.15 to 15.00.

The invoice service area
The invoice service area handles the billing of all client offices, regardless of whether it is an electronic billing file or a request transmitted on a paper form.

Customer service numbers

  • for payments of the Social Services Department and of the health care centres +358 9 310 25300
  • for other billing +358 9 310 25630

Telefax number of the service area +358 9 310 25355
E-mail using the contact form

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The collection service area
The collection service area is in charge of the collection of debts of all client offices, with debt arrangements, and with the preparation of credit loss proposals.

Customer service number +358 9 310 25310

Telefax number of the service area +358 9 310 25295
E-mail using the contact form

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Payments and balancing service area
The payments and balancing service area deals with the bank accounts of billing, the entering of amounts received, the balancing of accounts and the issuance of refunds due to overpayment by customers.

Customer service number +358 9 310 25540

The telefax number of the service area +358 9 310 25325
E-mail using the contact form

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The separate services area
This service area deals with matters such as the issuance of free cards related to the fee ceiling of social and health care; the preparation of income-related fees and reductions in discretionary fees; expert tasks related to the dental care service voucher activities; and different data recording tasks related to billing or customer information.

Customer service number +358 9 310 25350

after dialing please select the required service by pressing

1 = fee ceiling
2 = purchase service billing of dental care
3 = assessment of income-related fees
4 = billing of ambulance services

The telefax number of the service area +358 9 310 25345
E-mail using the contact form

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The head of department is Service Manager Elina Tirkkonen
tel. +358 9 310 25290

E-mail addresses follow the format
firstname.lastname@hel.fi
Postal address P.O. Box 235, 00099 City of Helsinki

23.05.2012




 
   
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City of Helsinki - Financial Management