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03.09.2014
Financial Management  > Invoicing  > Organisation
Contact information of invoicing services
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Customer service numbers for invoicing  

The invoicing customer service is available by phone as follows:
On weekdays from 8:15 a.m. to 4 p.m. From 1 June to 31 August: from 8:15 a.m. to 3 p.m.

Customer fee invoicing
The statutory fees for the City of Helsinki Department of Social Services and Health Care and the Early Education and Care Board, granting vouchers when the maximum payment limit for social services and health care is reached, preparing discretionary payment reductions, and service voucher matters for dental health care.

Customer service: tel. +358 9 310 25300

Fax: +358 9 310 25345

E-mail using the contact form

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General invoicing
Invoicing for other departments, whether electronically received invoicing files or invoicing requests delivered to us by filling in a form.

Customer service: tel. +358 9 310 25630

Fax: +358 9 310 25355

E-mail using the contact form

The Financial Management Services (Talpa) DOES NOT MANAGE the invoices for the following city departments:

• Helsingin Energia • the Port of Helsinki • Uudenmaan Sairaalapesula Oy • HSY • Helsinki City Transport (HKL) • Public Works Department • Stara

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Accounts receivable
Invoicing bank accounts, payments to accounts receivable, account balancing, creating payments to customers in cases of overpayments.

Customer service: +358 9 310 25540

Fax: +358 9 310 25345

E-mail using the contact form

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Debt collection services
Collecting debts to the departments of the City of Helsinki, matters related to the arrangement of debts, and creating proposals for uncollectible accounts.

Customer service: +358 9 310 25310

Fax: +358 9 310 25295

E-mail using the contact form

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The head of department is Service Manager Elina Tirkkonen
tel. +358 9 310 25290

E-mail addresses follow the format
firstname.lastname@hel.fi
Postal address P.O. Box 235, 00099 City of Helsinki

06.08.2014




 
   
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