Mon ti Fri at 10-16, phone 09 3104 4000
Sreet adress: Toinen linja 4 A, 00530 Helsinki
Information on social welfare, care of children, elderly, disability benefits and income support.
Sosiaalineuvonta You will get an asswer approx. within a week.
Telephone 09 3104 3365
Social Ombudsman’s Calling Times Mon 10-12 and 14-15, Tue-Thu 10-12.
Social Ombudsmen: Marja-Terttu Soppela (Mon-Wed), Suvi Lepoluoto (Mon-Tue and Fri).
OBS! For personal visits an appointment must be made beforehand.
The social ombudsmen advise clients in matters of rights and status and for example monitor client rights in accordance with the Social Welfare Client Act of 2001.
The tasks of the social ombudsmen include - beside general information and guidance of social services and benefits – versatile promotion of the client’s rights. For example, they assist the client in drawing up a complaint in case the client is unhappy with the service or treatment he or she has been given.
