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 Contact information and feedback

Helsinki City Rescue Department

Give feedback on the operations of the Rescue Department


Central Rescue Station
Agricolankatu 15 A, FI-00530 HELSINKI
Tel: Exchange: +358 9 310 1651 (open weekdays 8.15 am to 16 pm), Situation Centre (open daily 24 hours): +358 9 310 30150
Fax: +358 9 310 30029
E-mail: helsinginpelastuslaitos@hel.fi

Rescue Department's places of operations

Phone numbers of Rescue Department employees

Phone numbers of City offices and employees


Rescue Department's places of operation on the map


Staff e-mail addresses: firstname.lastname@hel.fi


Street address: Helsinki City Hall, Pohjoisesplanadi 11-13, Helsinki 17
City of Helsinki, Registry, Rescue Department, P.O.Box 10, FI-00099 City of Helsinki, Finland

E-mail: helsinki.kirjaamo@hel.fi
Registry's customer service number: + 358 9 310 13702
fax +358 9 655 783

The registry handles all official post sent by and addressed to the Rescue Department and the Rescue Committee. Please send all official post directly to the registry.

Experts in the fire safety

The on-duty fire inspector (tel. +358 9 310 31203) answers the fire-safety related questions of Helsinki residents 8:30 a.m.-11.30 a.m. and 12:00 noon - 3:30 p.m.

The planner guidance group provides advice in construction and renovation matters pertaining to fire and rescue safety and the construction of civil defence shelter. The Helsinki City Rescue Department organises also safety training for city offices and departments.

Contact information  (in Finnish) 



Communication Manager Taisto Hakala, tel. +358 9 310 30035

Information Officer Päivi Aravuori, tel. +358 9 310 30015

Closing roads, roadwork

Notifications regarding the closing of roads or roadwork sites that impede traffic can be made to the control room of the Central Rescue Station (tel. +358 9 310 30150).

Leasing services

Contact person for leasing bedrock shelters maintained by the Rescue Department:
Technical Base Chief, Kari Sirén, tel. +358 9 310 31120

Construction and property maintenance services

The City of Helsinki is an entrepreneur as intended in section 8 c subsection 1 of the Finnish value added tax act. A reverse charge mechanism for value added tax will be applied to the Helsinki City Rescue Department as buyer of construction services. The VAT number of the City of Helsinki is FI02012566.

Notices of defects regarding buildings owned or managed by the Rescue Department can be made to the department's property managers.

Property Manager, Heikki Nieminen tel. +358 9 310 31112
Development Engineer, Kari Marttila tel. +358 9 310 31113


  City of Helsinki, Registry, Rescue Department, P.O. Box 10, FI-00099 City of Helsinki, Finland
Tel: +358 9 310 1651 (exchange), Fax. +358 9 310 30029 E-mail: helsinginpelastuslaitos@hel.fi

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