Illegal parking in Helsinki carries a parking fine of € 60. In central Helsinki the parking fine is € 80 (see area on map). If the fine is not paid on time, it is added by 12 euro.
If you think that a parking fine is unfounded, you can appeal. Any appeal must be filed within 30 days of receipt of the parking fine or payment order. The appeal may be submitted using the attached web form. The usage of the form requires that all the obligatory fields are filled in.
Rectification request – web form
You can also submit the appeal to the Public Works Department Customer Service in person, by post, email or fax. The reference number must be included on the form. It is indicated on the payment order. The processing time for appeal is about four months.
Submit your bank account number
For the purpose of refunding erroneously issued parking fines, please submit your bank account number to speed up the handling of the matter.
Complaints and the Comet payment device
If you feel you have been unfairly issued with a parking fine while using the Comet payment device, you will need to connect your Comet device to a computer connected to the Internet using a USB cable. This way the person handling your complaint will be able to check the data on your Comet to establish whether it was being used at the applicable time.
You will also need to submit your Comet serial number; the number is engraved on the front cover.
If yo do not have access to a computer, you can also bring your Comet to the Public Works Department’s Customer Service or to Laatukilpi’s Comet sales outlet.
Photographing an irregularly parked vehicle
Traffic wardens may photograph an irregularly parked vehicle for possible further clarifications. The photos are destroyed after six months.
According to the Data Protection Ombudsman, the photos taken by traffic wardens of irregularly parked vehicles do not violate the privacy protection regulations.