Illegal parking in Helsinki carries a parking fine of € 60. In central Helsinki the parking fine is € 80 (see area on map). If the fine is not paid on time, it is added by 12 euro.

If you think that a parking fine is unfounded, you can appeal using form provided. Any appeal must be filed within 30 days of receipt of the parking fine or payment order.

Rectification request – web form

You can also submit the appeal to the Public Works Department Customer Service in person, by post, email or fax. The reference number must be included on the form. It is indicated on the payment order.

Submit your bank account number

For the purpose of refunding erroneously issued parking fines, please submit your bank account number to speed up the handling of the matter.

Complaints and the Comet payment device

If you feel you have been unfairly issued with a parking fine while using the Comet payment device, you will need to connect your Comet device to a computer connected to the Internet using a USB cable. This way the person handling your complaint will be able to check the data on your Comet to establish whether it was being used at the applicable time.

You will also need to submit your Comet serial number; the number is engraved on the front cover.

If you do not have access to a computer, you can also bring your Comet to the Public Works Department’s Customer Service or to Laatukilpi’s Comet sales outlet.

Photographing an irregularly parked vehicle

Traffic wardens may photograph an irregularly parked vehicle for possible further clarifications. The photos are destroyed after six months.

According to the Data Protection Ombudsman, the photos taken by traffic wardens of irregularly parked vehicles do not violate the privacy protection regulations.