HKL sends all lost property to the lost property service Suomen Löytötavarapalvelu. Travel cards will be sent to the HSL Helsinki Region Transport's service point at Rautatientori (Central Railway Station) or Itäkeskus. Lost Travel Card inquiries, tel. +358 9 4766 4000 (lnc).

You can inquire about your lost property after 3 pm on the working day after loosing it. Tel. 0600 41006 (€ 1,97/min + lnc). You can inquire about lost property also at www.loytotavara.net.

Suomen Löytötavarapalvelu stores lost property for three months. The cost of the service depends on the value of the property.