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 Electronic services

The citizens are offered the possibility of transacting with municipal and state officials through the net.


The City of Helsinki offers both online forms and printable forms. Online forms have been gathered under the title "eServices". Online forms are filled electronically and sent over the Internet to the receiving organisation. Printable forms usually come as Word and PDF files, and they are sent to the receiving organisation by post. Most electronic services of the City are available without logging in, but some require electronic identification, and some may even require a digital signature.

The Suomi.fi portal
contains a selection of forms and eServices, from both state and local authorities. You can search using search terms or browse by topic. This section also contains instructions for using the eServices and forms available through Suomi.fi.
[ Ministry of Finance ]


All eServices provided by the City will in the future be available at Asiointi.hel.fi.

All registered and identified users will automatically get a personal, secured folder where all documents and messages concerning citizen’s transactions are saved.


Meetingpoint at Lasipalatsi is an information service point for online and mobile services and for the use of digital TV. Meetingpoint@lasipalatsi also organizes guidance events regarding these subjects.

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