Problems in the City of Helsinki Financial Management data system are almost over. At the moment, some twenty thousand invoices are still undispatched. This is almost a normal figure. E-invoices are in use if new contracts have been made. Direct debiting does not run smoothly yet. Despite a prior notice, all invoices have not been collected yet.
When needed, the City’s customers can request an extension of the payment time. As a general rule, the payment period of the City’s invoices is 14 days.
Further information on invoices:
Customer payments of the Social Services Department and the Health Centre,
tel. 09 310 25300